Get a web person on call for $25/day instead of a full retainer.
When your site goes down, throws errors, or slows to a crawl, you should not be stuck in a ticket queue. SmartersWeb Tech gives you a web tech you can actually reach, on a simple 30‑day block with no long‑term lock‑in.
Best for: small businesses, local trades, online shops, and agencies without an in‑house developer.
When it actually hurts
The days when your site is not just slightly off, but actively blocking sales, leads, or operations — and nobody on your team wants to touch it.
Site down, phones ringing
Customers see errors and you see lost bookings or orders. You need someone who checks logs, hosting, and code instead of another generic support link.
Updates that break things
Theme or plugin updates cause white screens or broken layouts. You need safe updates, rollbacks, and someone who can debug the root cause.
Nobody really owns "the website"
Hosting blames DNS, DNS blames your theme, and your team blames "the internet". You want one person to own the technical problem end‑to‑end.
Designed for small teams, not enterprise
A small, predictable line item that buys you real technical attention when it matters most.
You know who to contact
No guessing which inbox to email or who owns the problem. There is one contact, and that is who does the work every time.
Small enough to care
Because this is not built for large enterprise accounts, smaller issues are not treated as "too minor" to address.
Easy to pause or stop
There is no long contract to unwind. When the on‑call block stops making sense, you simply do not book the next one.
Simple 30-day web support blocks
The homepage pricing now mirrors the dedicated pricing page so the public offer, service categories, and future billing portal products stay aligned.
| Feature | Starter $225 | Standard $450 | Priority $750 |
|---|---|---|---|
| Support requests/month | Up to 3 | Up to 8 | Unlimited |
| Response time | 1 business day | 4 business hours | 1–2 hours |
| WordPress support | ✓ | ✓ | ✓ |
| WooCommerce support | — | ✓ | ✓ |
| Hosting & DNS | Basic | Full | Full |
| SSL & Security | — | Basic | Full |
| Site speed | — | — | ✓ |
| Work documentation | ✓ | ✓ | ✓ |
| Direct messaging | — | ✓ | ✓ |
| White-label / NDA | — | — | ✓ |
| Contract required | None | None | None |
| Cancel policy | Do not renew | Do not renew | Do not renew |
WordPress Support Pricing
Monthly and yearly WordPress support for plugin conflicts, theme issues, dashboard problems, PHP errors, updates, and small site fixes.
Best for small WordPress sites that need occasional fixes and basic technical support.
Best for active WordPress sites that need regular maintenance, fixes, and faster response.
Best for business-critical WordPress sites that need priority coverage and deeper technical support.
WooCommerce Support Pricing
Monthly and yearly WooCommerce support for checkout problems, order issues, gateways, shipping, taxes, product displays, and store performance.
Best for small stores that need checkout, product, and order support.
Best for active stores that need regular store, order, and payment support.
Best for revenue-critical stores where checkout, orders, and store performance need priority attention.
Hosting & DNS Support Pricing
Monthly and yearly hosting and DNS support for cPanel, DNS records, domains, SSL, email deliverability, migrations, and hosting-provider coordination.
Best for basic hosting, cPanel, domain, DNS, and email account support.
Best for businesses that need regular hosting, domain, DNS, and email deliverability support.
Best for businesses that need priority hosting help, migrations, DNS, Cloudflare, and provider coordination.
SSL & Security Pricing
Monthly and yearly SSL and security support for SSL errors, mixed content, hardening, malware scans, headers, bot protection, and cleanup.
Best for small sites that need SSL, mixed-content, and basic WordPress hardening support.
Best for sites that need stronger security support, cleanup, headers, and bot/spam protection.
Best for higher-risk sites that need priority security response and stronger ongoing hardening.
Site Speed & Performance Pricing
Monthly and yearly site speed support for caching, Cloudflare, database cleanup, image optimization, Core Web Vitals, and performance tuning.
Best for basic speed cleanup and a clear performance report.
Best for active sites that need caching, CDN, database, and Core Web Vitals improvements.
Best for business-critical sites that need priority speed work and deeper performance remediation.
Industry retainers vs SmartersWeb pricing
A clean comparison of traditional agency retainers against fixed 30-day SmartersWeb support blocks.
Built for lean small-business support
Full agency retainers make sense when a company needs strategy, creative direction, reporting meetings, and a larger project team. SmartersWeb is positioned differently: practical web fixes, direct technical help, and clear 30-day support blocks.
Usually bundled into bigger contracts with meetings, account management, project management, and longer notice periods.
Fixed 30-day web support blocks focused on WordPress, WooCommerce, hosting, DNS, SSL, security, and site speed.
What clients say
Feedback from shop owners, agency leads, and trades operators who use the on-call service.
Our WooCommerce store went down before a sale. The issue was fixed fast and explained clearly.
Support became faster, easier, and more affordable than keeping a full agency retainer.
Our email and DNS issues were fixed quickly after days of back and forth with other providers.
Our booking system stopped working after an update. It was restored within a few hours.
A reliable technical partner for white-label support. Fast, clear, and easy to work with.
Our site was slow and showing SSL warnings. Everything was cleaned up and running better.
Amazing and professional. Always supportive and helpful with solving project problems.
Amazing person to work with. He guides the project and supports every part of the solution.
I had a great time working with him.
Outstanding experience achieved.
Great experience.
He is so nice. Great experience.
It was my great pleasure working with you. Great client. Looking forward to working again.
Great experience.
One of the best and excellent experiences ever.
An absolute G.
Outstanding experience!
Nothing but the best.
Very good experience. I would like to work with him in the future. Thank you so much for being very friendly.
It was a great experience with him. Looking forward to working again.
Outstanding experience!
It was a nice experience working with Ian.
He is a very nice and gentle person. It was a great experience working with him.
Best buyer ever! Amazing experience. Thank you.
Outstanding experience.
Amazing, friendly buyer. Looking forward to more projects. Thank you.
Thank you.
Who is actually behind this
SmartersWeb Tech is run by a working web developer, not an account manager. The person reading your intake is the same person fixing your site.
SmartersWeb Tech
The work is the unglamorous part of web operations: logging into dashboards, checking error logs, rolling back plugins, fixing CSS, adjusting DNS, and keeping things from falling over. No jargon, no decks — just practical fixes.
- Alberta‑based, remote‑first operation
- Direct communication without an account manager layer
- Clear scope: if something is out of scope, you are told upfront
- NDA and white‑label options available for agencies
Typical stack covered
Focused on the stack most small businesses and lean agencies run daily.
Not sure if this is the right fit?
Book a free 20‑minute discovery call. We will talk through your setup, what has been breaking, and whether a 30‑day on‑call block makes sense. No pressure and no hard pitch.
Questions that usually come up
Click to expand. If something is not covered here, add it to the notes when you send your details.
Ready to have a web person again?
If you are tired of guessing who to contact when the site breaks, send your details and you will get a clear answer and next step within one business day.